Returns & Exchanges
We want you to love your KITSCH products, but if you are not completely satisfied, we offer a 90-day return window for most items in their original packaging. Please note that for hygiene reasons, certain personal care items may be final sale.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
Pack Your Items
Securely package your beauty essentials in their original box or a similar mailer to ensure they arrive safely.
Get Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing